A: USPS - your choice of First Class or Priority.
A: Usually 1 business day, but we try to ship same day if possible. Each display is hand assembled and inspected before packaging.
A: Please allow 2-3 business days.
A: We can ship wholesale orders with UPS and Fedex. All retail orders will be shipped USPS.
A: Please allow 6-10 business days.
A: Each country is different. The buyer is responsible for any import fees/taxes.
A: Yes. If you live in the UK or Europe, you can purchase our displays from our main distributor Magnet Expert, Ltd.
The Concept Zero brand has always placed product safety and quality first. Each of our displays comes with a custom made child resistant neodymium magnetic stylus and a child resistant cap. Now that we are confident with our chemistry and safety features, we are primarily focusing on aesthetics and artistry. What you see is just scratching the surface when it comes to high end ferrofluid sculptures.
A. No, the display are made of glass and use strong neodymium magnets. All of our displays are for adults 18+ years of age.
A: No (EFH1-MSDS)
A: You would get a dirty finger, and its very difficult to get off. Wash your hands with soap and water.
A: Yes, but they are not available for purchase yet.
A: No, this is a delicate glass item. Depending on where you live, temperatures can reach above 100 degrees or below freezing, which may cause the glass bottle to fail due to heat or freezing if exposed for a long time. The ideal temperature for your display is 65-70 degree.
A. Discard the broken glass and soak up liquids immediately. Ferrofluid will stain anything it comes in contact with. Avoid direct contact with skin and wash any contacted areas thoroughly with soap and water.
A: No, All sales are final
A: Email us a picture or a video of your damaged ferrofluid display, we will IMMEDIATELY ship you a new one.
Over the years, our mastery of this magnetic fluid has allowed us to manipulate it's color. Ferrofluid is naturally black, but with a little creativity and clever engineering we are able to deliver many vibrant hues. Some are solid colors while others are color-shifting.
A: Ferrofluid is a stable colloidal suspension of superparamagnetic iron oxide nanoparticles. OK, what does that mean?, A magnetic liquid/oil.
A: We have a number of different suspension liquids we use to prevent ferrofluid from staining. The easiest way for us to collaborate with creators, is to install ferrofluid in a chamber and then ship to creator to design around. This minimizes R&D for the project and preserves our trade secrets. The suspension liquids are NOT retail products and are NOT easy to use. If you have an idea for a display and need some help, shoot us an email on the contact page.
A: Yes, please fill out our contact form with the subject "Wholesale", please include the display you are interested in and we will send you a price sheet.